Terms & Conditions

All terms are covered by English Law

Orders

Distance Selling Rules Apply, you have the legal right to cancel any order within 7 Days. We will allow 10 from date of postage for any cancellation.

Dispatch

We will dispatch all orders in 1-2 working days. If goods are out of stock it may take up to 14 days to dispatch the order, we will advise by E-mail should this occur.

Colours and Patterns

As we hold a large stock of goods we will endeavour to send exactly the goods ordered. However we may have to send slightly different patterns or shades to complete your order.

I
f you are not completely satisfied with our selection, return the goods within 10 days from postage.

Returns

If you return any goods after 20 days from postage, we will accept your return but a 5% handling charge will apply. Should you wish to return any goods you must obtain proof of postage and retain it in a safe place. All returned goods must be returned unworn and in the original packaging and at your expense except if we have provided an alternative with which you are not entirely satisfied where postage will be refunded in full.

No goods will be accepted back after 28 days from postage.

In the case of goods requiring exchanging for a different size or colour, providing we have supplied the order as specified the cost of postage will be at your expense.

The above does not affect your statutory rights.

Pricing

All prices quoted are in Pounds Sterling Including VAT at 20%

Credit Card


All credit card transactions are handled through the Barclycard secure server. Clouds Clothing Ltd do not store any credit card information.


We accept Visa and Mastercard. We do not charge for any item until it is ready to deliver. Backordered items are not charged until they ready to be delivered. You may send your credit card information via phone


Payment


Payment can be made by credit/debit card or an invoice can be sent.


No payment will be taken on any card payment until the goods are dispatched


Goods that are invoiced can be paid by cheque or bank transfer (bank details on request)


Payment required within 14 Days of dispatch

Contacting us

E-mail                          sales@cloudsclothing.co.uk
 

Telephone                     01652 628413


Fax                              01652 628432


Post                             Clouds Clothing Ltd
                                    Sunnydene Main Street
                                   
Bigby
                                    N. Lincs
                                    DN38 6EW